We aim for complete customer satisfaction.

1. Eligibility: Refunds are processed for defective, damaged, or wrong items received, or if the order is cancelled before dispatch.
2. Process: Request a refund within 7 days of delivery with proof (photos, order ID).
3. Refund Time: Processed within 7-10 business days to the original payment method.
4. Non-Refundable: Perishable goods, personalized items, or items used/opened (except defects).
5. Partial Refunds: Possible for partial orders or price adjustments.

Contact support for assistance.